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Teddybear360
Great Neighbour / Super Voisin

If I were to change carriers right now would I be refunded any of the money I just paid on my bill?

 

 

8 REPLIES 8

Teddybear360
Great Neighbour / Super Voisin

Thanks I know.

Timer
Mayor / Maire

@Teddybear360 

in here no refund.

sorry why you change carrier right now and losing money wait for last 2 days of you paid already and transfer out to you not losing money.

 

ensure that you have received a validation SMS text from your PM service provider, and that you have followed the instructions in the message within 90 minutes to approve the number transfer.
Your PM old SIM card must be inside your device and your account with your previous provider must still be active so you can receive and respond to the SMS and authorize the request. Please do not replace your old SIM card with your new company SIM until you have responded to this message SMS reply YES
To given the approval to transfer your old number to new provider.

Teddybear360
Great Neighbour / Super Voisin

Good to know I was thinking of going back to Koodo.

Teddybear360
Great Neighbour / Super Voisin

Thank you I thought as much but was not sure. 

hTideGnow
Mayor / Maire

Hi @Teddybear360   PM is is prepaid service so no refund

 

But if you are moving to Koodo or Telus, you can tell them the situation and maybe they can throw in a one time credit.  But only Koodo or Telus as they are all one big family

Outdoorsman
Mayor / Maire

@Teddybear360 hi you are on a prepaid plan so there are no refunds,it is best to wait until you are close to the end of your payment cycle but leave enough time if you are porting your number since this account must be active to transfer your number 

dust2dust
Mayor / Maire

No.

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