Changing Credit Card Expiry date

[djmitch99]

Hi

I am trying to change just the expiry date on my card.

I tried to edit the card but only 2 options, remove or replace.

Is that what i need to do, replace the card?

Thanks

[Ab81]

I need to change my credit card expiry date 

[hairbag1]

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@7782694286 wrote:

Register won't even take my user name ( email ) and password. Always says failed.

Don't know what else to do.

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Click on the ? in lower right side of page. Type "username" and follow direction to contact a moderator.

[7782694286]

Register won't even take my user name ( email ) and password. Always says failed.

Don't know what else to do.

[Neptune3d]

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@rpatel9 wrote:

I tried to change my just expired date with new card but unfortunately, it did not go. I remembered last time while changed my card I required to remove the whole card and added the new card. I just tried same here old way to remove and replay but again I am stuck it does not accepting my credit card please fix this issue or contact me. I am off from auto payment now, Worried.

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Maybe put someone else's card on with replace quickly, and then re-add your card (assuming that's possible for you?).  Mine expired, charge didn't go through, updated my card and made a payment which didn't reactivate the phone.  Now I'm over 24 hours without a phone waiting for a mod to reactivate my "expired" plan, so definitely good to see if you can fix it yourself!!! 

At least I can hit the fourms, even though I can't even get to google lol.

[rpatel9]

I tried to change my just expired date with new card but unfortunately, it did not go. I remembered last time while changed my card I required to remove the whole card and added the new card. I just tried same here old way to remove and replay but again I am stuck it does not accepting my credit card please fix this issue or contact me. I am off from auto payment now, Worried.

[computergeek541]

It's strange that there's no edit function.  That would make things easier for the customer and reduce possible address mismatches that could be introduced after retyping everything.

[will13am]

@djmitch99, the self serve can be finicky sometimes.  I find that removing the credit card and then adding one back works every time. 

[pakmode]

Yeah, just replace it. 

[djmitch99]

Just to clarify, the card number is the same, no change just changing the expiry date.  I just want to be sure that is the only way is to replace the card.

[Effort · Accepted solution]

Just select replace and input the information of your new card.