Changed phone

[GogE1]

After your email advising about the 3G charge we changed our phones to Samsung A17 4G LTE/5G and our SIM's of the old 3G device. Using the IMEI to check from the new phone it shows not valid. Was the IMEI # transferred from the 3G device? what is the solution to get a valid reply?

[BKNS27]

@GogE1 

The SIM will work on 3G, 4G/LTE and 5G so the old SIM will work on your new Samsung A17 (2025). 

PM will update their VoLTE whitelist in June to include your new phone.

[softech]

@GogE1 I can assure you Samsung A17 Canadian model is compatible with PM network and can use PM's VoLTE network.  The IMEI checker has not updated with some of the latest model and hence gave a wrong result 

Since the phone is compatible, you won't be charged the $5 Legacy Network fees

[NDesai]

@GogE1 What's the issue you are experiencing on your new phone?