Change to the new $34 5g 50gb Canada-us plan

[Gam33toronto]

Is there any way current users can change to this plan? This is a good plan and I hate to not be able to access it just because I am not “new” @CS_Agent 

[hairbag1]

@Gam33toronto 

try using this link....https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Gam33toronto]

Thanks for all your replies. I am on $34 5g Canada only plan. So it’s the same price. Not sure if they can do it for me. But I have a problem contacting an agent. Keeps giving me webpage errors. 😡 

[hairbag1]

@Gam33toronto 

if you're upgrading to that plan ..they might allow it (if you currently have the $15 or $25 plan)  but if you're downgrading, I doubt if they'd agree to it.

[Dunkman]

@Gam33toronto 

What is your present plan?  If it is $34/30 days and less, customer service agents may be able to upgrade your plan to this promo plan.  No guarantees.  Some customers have been switched, while others have been declined.

However, if your plan is more expensive than $34/30days, your request will likely be declined.

[hTideGnow]

HI @Gam33toronto 

sorry, the plan is supposed to be for new activation only.  But some existing customers can get it by messaging CS agent.  Please check with them       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437