05-29-2023 04:20 PM
I have $40 3G plan with 5gb data. If I witch to the promotion of $39 4 G plan with 20 HB data will I maintain my bonuses I currently have and my locality rewards?
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05-29-2023 07:15 PM
@M3C You bet , my pleasure have a great day and enjoy the extra data I know I will
05-29-2023 07:13 PM
@Handy1 Thanks for your response! Great to see the rewards continue!
05-29-2023 07:11 PM
Great information @BKNS27! Appreciate your reply and advise!
05-29-2023 05:10 PM
Your rewards will rollover to the new plan as long as your previous plan isn’t tied to a promo. Example 2gb of data for 12 months.
Remember to click on Change on Your Next Renewal date or you will be charged for the new plan on top of your old plan you already paid for. Not prorated and no refund on the difference.
05-29-2023 04:41 PM
yes @PDuncan as of this moment, no action will trigger a reward system change unless a customer opt in himself/herself
05-29-2023 04:35 PM
You bet! Ive switched plans a couple times and still have the old rewards system. It seems like PM keep them as separate entities.
05-29-2023 04:26 PM
05-29-2023 04:22 PM
hi @M3C if it is 2gb bonus data in dec, yes
if rewards from old rewards system, yes
if activation bonus, found under My promotion in My Account, NO
05-29-2023 04:21 PM
YES, all your rewards and bonuses will stay as they are tied up with your Account not plan.