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Change subscription

Ellisa9
Great Neighbour / Super Voisin

Recently I have been trying to change my subscription plan to a cheaper option. As I'm just not in service very often and I do not need the more expensive plans. But anytime that I go into the app to change the subscription plan it does not show me any other subscription plans that are lower than $30. And I would much prefer to be paying a plan this is less than $30. I used to have a plan that was cheaper, I think it was the $24 plan but I changed it a while back and now I cannot change it back.

3 REPLIES 3

golfball
Deputy Mayor / Adjoint au Maire

The plans available to you are targeted so you may not have access to the cheapest plans. You can try contacting customer service to switch you to something lower but there's no guarantee they will do so. The only way to guarantee it would be to port your number to another carrier and then return.

hairbag1
Mayor / Maire

@Ellisa9 

you can easily upgrade plans with Public Mobile...you just can't downgrade plans.

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