08-28-2022 02:27 PM
I have $25/talk text plan and want to switch to $41.25 4GB 4LTE plan, when I select change plan the only option I get is $15 plan.
how do I change the plan to desired one?
Solved! Go to Solution.
08-28-2022 02:38 PM
Thank you all, I see arrow button to change the plan, thanks. 🙂
08-28-2022 02:30 PM
There should be arrows to shift up and down on the various plans. Then choose the correct plan.
08-28-2022 02:29 PM - edited 10-20-2022 02:17 PM
@Xara2005 look to the far right, there are yellow arrows for yiubto scroll up and down to look at different plan. Or if you are on Mobile, the yellow arrows are at the bottom
https://selfserve.publicmobile.ca/en/account/plan/change-plan
update: added screenshot
08-28-2022 02:29 PM
tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,
To Login Page
and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..