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Change payment method

tlellbee
Great Neighbour / Super Voisin

How do I change my autopay method of payment?

3 REPLIES 3

@tlellbee 

Just remember whenever you make any kind of change in your account to use this method to avoid error messages:

 

  1. Clear your browser/close all tabs.
  2. Reboot your device if it's been awhile.
  3. Open one tab only using incognito/secret mode.
  4. Firefox, chrome or safari work best.

When entering your card details:

 

  1. Do not use the apt/unit box.
  2. Add a suite # to your street address ie. 101-123 1st AVE E CITY PROV.
  3. Do not put a space in the postal code. X0X0X0 not X0X 0X0.
  4. If there is a space in the postal code on your billing statement then drop the last digit from your postal code. X0X 0X.
  5. USE ALL CAPS if necessary.

Picture for what @computergeek541 has said.

 

Screenshot_20200124_073012.jpg

Go to selfserve.publicmobile.ca and login to your account. Click on the payment option and go to the manage credit card and manage autopay pages.

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