01-02-2023 10:01 AM
I mistakenly changed my number how do I get my first number back ?
Solved! Go to Solution.
01-02-2023 10:26 AM
To get back old number will be very difficult.
If you did port your old number then most likely it went to original provider and probably impossible to get back.
If it is number from Telus/Koodo/PM you might ask agent to try to see if it is not allocated to somebody else already and to assign back to you. If it is PM number check every day for available numbers, you might be lucky.
01-02-2023 10:13 AM
If your original number was one issued by TELUS for use on either the telus, koodo, or public mobile network, you have a chance.
If it wasn't, very little chance.
01-02-2023 10:05 AM
@Zainab1 @If you changed your number , your old one may be gone for good however you can try and contact a agent and see if something can be done
Getting help from agent , through automation
Or get direct help from a agent right here in the community ( my preferred choice )