Change my idea on black friday offer

[Cherryd]

Hi,

I just order $34 for 20g this morning under 5G service. but now I want to change my mind to $40 40g serivce. Can I do that? Thanks. 

[Cherryd]

Thanks so much for help. 

[Handy1]

@Cherryd  You can confirm with support of your intentions and they may honour it for you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[mojorising]

Best advice would be to change to the new plan when your current plan is done, or you will be charged again and forfeit the $34 20GB plan. Change to the new plan, but select "Change on next renewal date". 

[Cherryd]

no i don't have sim card yet, so my service is not start yet. my sim will not be here within 7-10 bus day, so at that time, the offer might be end

any idea how to change?

[Handy1]

@Cherryd  If you changed it for next renewal then  yes just go to your account subscriptions add on page you will see your current plan and your up comming plan and hit the cancel button under up comming plan and change it to the one you want . If your already in the 20GB for $34 then just change plan for next renewal so you do t loose money in your current cycle 

Cancel plan change