05-10-2022 06:12 PM
05-10-2022 06:21 PM
Only customer support can update your self serve account's email address. Contact them and after verifying your account they will change your email. Make sure your community account email matches your self serve account email. You can update your community account email in your settings by clicking on your avatar at the top right corner of your screen. Be sure to verify it thru the email you will recieve after updating it.
To contact customer support : Submit a support ticket via SIMon the chat bot Click here
Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.
05-10-2022 06:17 PM
If you want to change your email on this Community page, click on your icon on the top right and go to Settings.
05-10-2022 06:15 PM
Only with the assistance of the CS_Agent to help you change the email on your account.
Private message or create a ticket on SIMon Chatbot on this Community page.