12-19-2022 06:26 PM
I need to change the email I use for login/contact. I have switched providers and no longer have that email address. How do I change this.
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12-19-2022 06:31 PM - edited 12-19-2022 06:31 PM
There are 2 places this should be changed:
12-19-2022 06:27 PM
Only agent can update your email.
To Contact CSA-agent; there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
Ticket has to be opened through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking (Ctrl+)Here