Change credit card payment

[Tedda5]

Received a text to say my account is on hold. I tried to update my payment method and got no where.

How do I do this? I went to self-serve option. Topic wasn't there

I can not have my phone inactive. I want to settle this now.

Thank you in advance for your speedy response.

Tedda5

[computergeek541]

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@Tedda5 wrote:

Received a text to say my account is on hold. I tried to update my payment method and got no where.

How do I do this? I went to self-serve option. Topic wasn't there

I can not have my phone inactive. I want to settle this now.

Please see the responses by other members about this from this topic earlier in the day.

[hTideGnow]

hi @Tedda5 

don't make any change yet, the text could have been sent wrong.  Many got it and it was a false alarm

if you have the service now, login My Account and confirm if the account is active.  if so, just ignore the text