27m ago
I lost my public mobile sim card. I want to order a new one and then just use the self service to “change sim” however when I go to self service and press change sim, it asks for multi factor authentication via a text to my phone number. The problem is I cant get that text because I dont have a sim card. Whats the solution here?
12m ago
Interesting...
I guess SIM become alive and just popped out and walked away...
HOW can one LOSE SIM card???????????
21m ago - last edited 20m ago
Click on Resend Code or Didn’t Receive Code and have the 2FA code sent by email or your voicemail.
If you are still having issues login then contact a CS_Agent for help.