My service stopped working with cellular displaying "An update is required to use cellular data on this iPhone." I have updated to iOS17 and cellular service still not working. Tried resetting network setting and same issue. The same issue existed when I first activated.
Also on Sat, I received a text message prompt saying that I have not signed up for Public Mobile Self service. Not sure if it is related.
Thanks and please help soon as I need my cell service for work urgently.
@asmc You may need to ask support to refresh your account
send a private message To CS_Agents click
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Please click this link below to message customer service they will be able to get this sorted out for you.
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).