Cell Phome Number Transfer

[AM100]

Hi tried to transfer cell number from Rogers to Public on Sat Jan 14th approx 11:00am.

Public send request but it was apparently refused by Rogers.

I called Rogers this afternoon and they said to resend the request.

How do I get Public to resend that request because I can make calls but I cannot Receive them

[darlicious]

@AM100 

Call the telus porting department to reinitiate your port request by giving them the Roger's account #. Put the Roger's Sim card back in your phone to reply YES to the PAT (porting authorization text) within 90 minutes of receiving it. Once the Roger's sim card stops working you can put the pm Sim card back in your phone and reboot. Welcome to Public Mobile!

[dabr · Accepted solution]

@AM100   Is your account with Rogers still active?  Then keep the Rogers SIM in the phone until you've responded to the transfer text request with a YES within 90 minutes window.

I'll private message the Telus porting # for you to call and they can ask Rogers to resubmit the transfer text.  Check the message box top right.

[HALIMACS]

@AM100 

I’ll send you a number to help with porting.

Check your private messages by tapping on the envelope upper right.