Cart is stuck

[Cat6]

I have $10 in my available funds and my current account balance is $10 but it won’t process the payment or resume my services. Can’t submit a ticket, keeps coming with an error. 
help???

[Cat6]

Thank you, I ended up doing this however was not able to use my available funds. Any way to do that calling 611 in the future? 

[hTideGnow]

HI @Cat6 do you know the 4 digits PIN? if you do , call *611 from your phone  and make a manual payment there

if that is not a solution, please submit a ticket with CS agent

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

you can also try to get the service back first.  Get a voucher from Shoppers Drug mark or Shell, and load the voucher using *611 (no 4 digits pin required)

[Handy1]

@Cat6  

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.