cancel
Showing results for 
Search instead for 
Did you mean: 

Card expire in 7 days

DaDi
Great Neighbour / Super Voisin

I received an sms from public mobile that my card will expire in 7 days, Chat not doesn’t let me to call the customer service 😞  how to extend expiring date?

6 REPLIES 6

Coldwind1979
Great Neighbour / Super Voisin

maybe you have update your payment card 

DaDi
Great Neighbour / Super Voisin

My card is not new, I already used it a year from now.


@DaDi wrote:

I received an sms from public mobile that my card will expire in 7 days, Chat not doesn’t let me to call the customer service 😞  how to extend expiring date?


The expiry date of a credit card can't be extended. You need to first get the updated renewal card from the card issuer.

DaDi
Great Neighbour / Super Voisin

I use my card one year already 

Outdoorsman
Mayor / Maire

@DaDi Hi there is no way to extend the expiry date if you do not renew your plan within 90 days of your suspension your account is permanently closed edit lol If you were talking about the expiry date on your credit card you cannot get it extended but you can go buy a voucher to pay for your plan until you get your new credit card which you can then update in your self serve account

softech
Oracle
Oracle

@DaDi   you got a new card with the new expiry date?

 

just login to My Account, go to  the Payment page, then click Manage Payment Method, then  Update card information.  There you can update your credit card with the new info

 

https://selfserve.publicmobile.ca/en/account/payment/manage-cardhttps://selfserve.publicmobile.ca/en/account/payment/manage-card

Need Help? Let's chat.