08-25-2022 10:39 AM
I received an sms from public mobile that my card will expire in 7 days, Chat not doesn’t let me to call the customer service 😞 how to extend expiring date?
Solved! Go to Solution.
08-25-2022 12:05 PM
maybe you have update your payment card
08-25-2022 10:47 AM
My card is not new, I already used it a year from now.
08-25-2022 10:45 AM
@DaDi wrote:I received an sms from public mobile that my card will expire in 7 days, Chat not doesn’t let me to call the customer service 😞 how to extend expiring date?
The expiry date of a credit card can't be extended. You need to first get the updated renewal card from the card issuer.
08-25-2022 10:43 AM
I use my card one year already
08-25-2022 10:41 AM - edited 08-25-2022 10:45 AM
@DaDi Hi there is no way to extend the expiry date if you do not renew your plan within 90 days of your suspension your account is permanently closed edit lol If you were talking about the expiry date on your credit card you cannot get it extended but you can go buy a voucher to pay for your plan until you get your new credit card which you can then update in your self serve account
08-25-2022 10:41 AM - edited 10-20-2022 04:12 PM
@DaDi you got a new card with the new expiry date?
just login to My Account, go to the Payment page, then click Manage Payment Method, then Update card information. There you can update your credit card with the new info
https://selfserve.publicmobile.ca/en/account/payment/manage-card