04-15-2024 11:49 AM - last edited on 04-15-2024 01:01 PM by softech
Mu number is ###-###-#### . I am unable to login. I dont know my email. I need my account number. They are not allowing me to reset.
04-15-2024 12:55 PM
Dont psot your phone number or any personal information.
04-15-2024 11:52 AM - edited 04-15-2024 11:57 AM
@Jasbir_123 wrote:Mu number is . I am unable to login. I dont know my email. I need my account number. They are not allowing me to reset.
HI @Jasbir_123
since you have the phone number, did you try Forgot email there?
https://eversafe.id.telus.com/user/forgotemail?locale=en&ForceAuth=true
if that does not work, your only choice is to ask support agent to help. Please submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
AND.. please update your post to remove the phone number. We are just customers here and you don't want anyone to know your number. Go back to your post and click the down arrow on top right and select Edit Message, then you can update the post and remove the phone number