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Cant login

Jasbir_123
Great Neighbour / Super Voisin

Mu number is ###-###-####  . I am unable to login. I dont know my email. I need my account number. They are not allowing me to reset.

2 REPLIES 2

RefugeefromPM
Good Citizen / Bon Citoyen

Dont psot your phone number or any personal information.

 

hTideGnow
Mayor / Maire

@Jasbir_123 wrote:

Mu number is   . I am unable to login. I dont know my email. I need my account number. They are not allowing me to reset.


HI @Jasbir_123 

since you have the phone number, did you try Forgot email there?
https://eversafe.id.telus.com/user/forgotemail?locale=en&ForceAuth=true

 

if that does not work, your only choice is to ask support agent to help.  Please submit ticket by  direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

 

AND.. please update your post to remove the phone number.  We are just customers here and you don't want anyone to know your number.  Go back to your post and click the down arrow on top right and select Edit Message, then you can update the post and remove the phone number

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