Cannot update credit card information

[latimerdeejay]

The form doesn't work. I get no cursor except for the postal code field. Card in there has expired. Canot change details. Cannot add new card.

[Dunkman]

@latimerdeejay 

Unfortunately, a few customers are still having issues with updating credit card information.

You can also try with PM app (with locator on).  If via website, you can also try a different web browser, clear cache or incognito mode.  Or try a different credit card (if available).

Here is some more information:

• Log out of your account and relog in before updating your card
• If you attempted to update the same card multiple times please try again tomorrow or today with a different card as there is a daily limit on update attempts for security purposes. 
• Make sure that your credit card postal code matches your phone number's area code
• As always, please be sure that you are inputting the correct card details

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/t...

[BKNS27]

@latimerdeejay 

Did you try the PM app? Go to Payment tab>Update Card Information.