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Cannot to receive call and text

Khadijeh2
Great Neighbour / Super Voisin

I have problem in get text and call. Can you help me

2 REPLIES 2

BKNS27
Mayor / Maire

@Khadijeh2 

There could be a possible outage in your area so check the outage map:

https://istheservicedowncanada.com/status/telus/map 

If no outage then contact a CS_Agent.

Sansan
Mayor / Maire

Did you recently join Public Mobile? If so Did you receive a text from your previous provider and confirmed the port?

You can contact them at the link below to see what's happening. 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html.

If you encounter errors with that link, the the next one below.

They will reply via your community mailbox.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.