Hello, looks like the website is completely changed, and I cannot simply unsubscribe/stop my plan.
I sometimes don’t use my phone, and I stop payment for my account until the 3 month deadline is up.
It said I was unsubscribed from the plan, but it charged me regardless and my plan has been renewed using my balance.
I would like a refund/stop the renewed service.
The support ticket is returning a 404. I could not find any support phone numbers.
Solved! Go to Solution.
is it disabled now? go and check again using Incognito/Private/Secret mode
I think you should submit a ticket with CS and ask them for refund, Chatbot ticket is down, so just message them:
@Hrak109 it could be the new system upgrade re-enabled it
if you have disabled it before, and don't need the service now, then please open ticket with support