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Cannot receive incoming calls

sunyk
Great Neighbour / Super Voisin

Hi, I recently ported to Public Mobile. My outgoing and data works fine but cannot receive incoming calls and it goes on voice mail. 

4 REPLIES 4

sunyk
Great Neighbour / Super Voisin

Port was done last week. I have sent private message to Moderator Team. Thanks

aylc
Good Citizen / Bon Citoyen

Hey @sunyk, just following up, is this issue resolved?

Nsk143
Town Hero / Héro de la Ville
If you just ported then its takes try rebooting your phone after 3 or 4 hours since you activated. If still doesn't work then contact mod.

ShawnC13
Oracle
Oracle

@sunyk, if your port was more then a day I would say you have a stuck port.  You will need to contaact a MOD with your enail and phone number

Click on this link Moderator_Team to private message for assistance.
More info on moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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