Sorry, your login attempt failed. Please try again.

[cpolito]

Hi, I setup my account today and received a confirmation email, however I am not able to login to my account under self-serve.   Here is the message I receive: Sorry, your login attempt failed. Please try again.      I tried the lost password but it does not recognize my email.   I would appreciate any help.

[cpolito]

 Thanks... I sent a message yesterday to a moderator... waiting to hear back

[cpolito]

That did not work either.... 

I received this message: * The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here.

Password reset does not work either.

Waiting to hear back from a moderator. 

[Luddite]

@cpolito Try creating the account here: https://selfserve.publicmobile.ca/self-registration/ If the SIM activated but the account creation failed it will do the job.

[Nsk143]

Send a msg to mod they will look after you
Send your email address
Phone number
Explanation of issues

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

Hopefully they will get back to you soon. Thx