Cannot receive incoming calls after porting

[pinkashna]

I transferred over 2 days ago from another carrier and I have not been able to receive any calls or texts. However, I can make outgoing calls and I did receive a text from Public Mobile but cannot recieve from anyone else. Anyone know how to fix this issue?

I also sent a message to the moderator but no reply yet..

Please help. 

@Moderator_Team

[CS_Agent]

@pinkashna, Sorry to read about your port issue. I just sent you a private message. Please get back to me with the requested information. 

Thank you for your patience!

Aïssata

[Dunkman]

@pinkashna  That is unfortunate.  But as stated above, you will need to contact moderator.  Wait times for response is about 24 hours and even longer (due to overwhelming demand).  

[pinkashna]

Hi. 

I tried that too but it says service unavailable. The old sim no longer works. 

[ShawnC13]

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@pinkashna wrote:

I transferred over 2 days ago from another carrier and I have not been able to receive any calls or texts. However, I can make outgoing calls and I did receive a text from Public Mobile but cannot recieve from anyone else. Anyone know how to fix this issue?

I also sent a message to the moderator but no reply yet..

Please help. 

@Moderator_Team

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You have a stuck port and will have to wait for the moderators to get back to you.  What I suggest is to put your old sim back in your phone and you should be able to make and receive calls until your port is complete.