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04-27-2023 09:37 PM - last edited on 04-27-2023 11:22 PM by computergeek541
Cannot make calls.
Number had 1 prior to phone number.
This is the second time quite recently that this has happened.
I have a disability so it’s imperative that I have a phone.
Solved! Go to Solution.
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11-02-2024 01:05 PM
Same for me, for the last half year or so. Have you fixed your issues?
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06-16-2023 10:27 AM
I have been having issues with my phone not able to make calls, when I try it would not ring and then it would end the call. Or I would have a message come up that Network connection cannot make call or Network busy. Or a message will say I Cannot Make Voice calls ! Text message sometimes message says Waiting to connect or failed. I haven't changed my plan. What is going on? I have been with Public Mobile for a very long time. it's important to have my phone working. Please help
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04-30-2023 11:05 PM
log in to your account on a laptop and migrate to Add-on Usage..then click the little spinner on bottom right side to confirm LD minutes are still available.
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04-30-2023 09:52 PM
760
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04-30-2023 09:51 PM
@robinbird which US area code?? can you also try to call another random number on that area code?
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04-30-2023 09:47 PM
The US LD add on.
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04-30-2023 09:47 PM
@robinbird do you have the US LD addon or the Holiday LD bonus from December??
Try reboot your phone and make the call again
And to confirm, which US area code you are calling??
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04-30-2023 09:38 PM
Trying to call USA.
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04-30-2023 09:37 PM
Have long-distance add-on but keep getting message 8-UV-1 message & can’t make calls.
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04-27-2023 11:19 PM
@robinbird wrote:I figured out how to switch in iOS to 3G and was able to make a call. But then it switches back to 5G.
Why is there so many problems with making calls? I might need to switch companies because in an emergency I need a phone that works.
@robinbird do not leave it with 5G. You can try to leave it on 4G and see if voice works still.
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04-27-2023 10:10 PM
Thank you.
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04-27-2023 10:09 PM
Thank you for your help.
I appreciate it.
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04-27-2023 10:09 PM
I figured out how to switch in iOS to 3G and was able to make a call. But then it switches back to 5G.
Why is there so many problems with making calls? I might need to switch companies because in an emergency I need a phone that works.
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04-27-2023 10:05 PM
@robinbird wrote:The preferred network type or network mode to 3G ONLY or WCDMA - where do I do this?
m on a $30 plan
If you are running an android device, go to settings and search for preferred network type. I am not as familiar with iOS but I would assume there is a similar search capability in settings.
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04-27-2023 09:56 PM
The preferred network type or network mode to 3G ONLY or WCDMA - where do I do this?
m on a $30 plan
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04-27-2023 09:52 PM
any chance you are on $15 plan with limited outgoing minutes?
try to reboot the phone once. But turn it off for 5 mins first, then try again
Also, try to change the preferred network type or network mode to 3G ONLY or WCDMA only and see if it works
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04-27-2023 09:46 PM
I don’t know about incoming calls. I haven’t received any today.
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04-27-2023 09:45 PM
More than one.
Account is paid in full.
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04-27-2023 09:43 PM
@robinbird you cannot make call to just one number or more than one?
can you receive incoming calls?