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Cannot input updated credit card

BrianDickinson
Great Neighbour / Super Voisin

My credit card expires end of month. I have a new one with same number, obviously a different expiry date & new CVV, but when I try to update it in my account, it says ‘unavailable at this time’. I have been trying for days I thought this process should be easy!

4 REPLIES 4

BrianDickinson
Great Neighbour / Super Voisin

Thank you!

BrianDickinson
Great Neighbour / Super Voisin

Thank you so much, I have been trying to find a link to contact a CSA for so long!

Handy1
Mayor / Maire

@BrianDickinson seems there an issues with updating credit card info . I would suggest waiting a full hour and try again incognito mode private mode or try from the app instead . But if you are in a hurry you can buy payment vouchers and load them *611 . You can also get support to help you aswell 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

kb_mv
Mayor / Maire

@BrianDickinson Contact customer service at the link below. They should be able to help you out:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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