Canno send or receive texts
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04-11-2024 09:06 AM
Just ported over number yesterday. My number is not activated for messages or FaceTime. Spoke to Apple support, they directed me to provider
HELP
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04-11-2024 09:11 AM
@Deano1 - There is an issue for iMessage & FaceTime activation. Please wait till PM fixes it.
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04-11-2024 09:08 AM - edited 04-11-2024 09:09 AM
PM has some issue with text for new subscribers:
https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-F...
Support can reprovision the account and fix the issue, please engage them by opening a ticket:
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
