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Cancelling subscription dates

Lena31
Great Neighbour / Super Voisin

If i were to cancel my three month subscription, what the date that comes into effect? Does it just finish the cycle out, or does my service immediately stop?

2 REPLIES 2


@Lena31 wrote:

If i were to cancel my three month subscription, what the date that comes into effect? Does it just finish the cycle out, or does my service immediately stop?


Public Mobile does not give any direct way for customers to cancel a plan subscription.  When Public Mobile uses the word "subscription", this is done in confusing way as it only refers to a subscription to autopay rather than a plan subscription.  Adding to that confusion is how I believe that almost all customers would see a "subscription" as being for the plan service, not for the payment process.   To this day, I do not understand the need to try to reinvent the term.  Autopay with the options on and off would be much clearer.

Rastin
Model Citizen / Citoyen Modèle

This is a prepaid service so it continues until your payed time runs out. 

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