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Cancellation

Debbieo
Good Citizen / Bon Citoyen

Please cancel phone number ###-###-#### . I have two lines and only need one. The gmail on file does not exist anymore. Please send all information to the_ ****@**** Thank you

3 REPLIES 3

BKNS27
Mayor / Maire

@Debbieo 

You should still be able to login to your account with the gmail and password. The 2FA code will be sent to your phone to access your account.

Wayworn
Model Citizen / Citoyen Modèle

This is a public forum and you shouldn’t post personal info. I’m sure when an oracle spots your post they will edit it. As far as canceling, the only way is to just stop paying your monthly  bill and after 90 days it will be cancelled. 

Phil_Adelphus
Mayor / Maire

@Debbieo   Please tap the little v in a circle top right of your post and edit out your phone number and email, this is a public web page that anyone on the internet can read.  To cancel your number you just log in to your Public Mobile account and change "subscribed" to "unsubscribed" and this account will be closed after 90 days of non-payment.  If you need to contact customer service to remove your credit card from that account (they seldom check this forum) then open a ticket at the chat icon bottom right of this page or send them a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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