4 hours ago
an hour ago
It seems there are a lot of new members not checking if their phone is eSIM compatible.
Best to just get a SIM replacement and you will have a phone to use. So just contact a CS_Agent and arrange for a SIM to be shipped out.
Quickest way to contact an agent is to click on Chat bubble and type in Submit a Ticket or Contact Agent.
4 hours ago
@Andy806 , please use the chat symbol on the lower right corner of the web page to initiate a support ticket and they will be able to sort things out for you.