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Cancel the Publics mobile number.

KethanRAJa
Great Neighbour / Super Voisin

how to Cancel the Publics mobile number?

 

Note: Live chat is not working so please help me to cancel the line.

4 REPLIES 4

fixin
Deputy Mayor / Adjoint au Maire

@KethanRAJa - Go to My Account, go to 'Payments,' then 'Manage Subscription' then turn off the 'Subscribed' switch.

If you are porting to another carrier,Do not do this. The carrier you are porting to will cancel your Public Mobile service & you will need to have you PM service active for the port. If you are just wanting to end service with Public Mobile, do that.

Handy1
Mayor / Maire

@KethanRAJa  We are just  customers like you trying to help . But to cancel you can port your number . Or turn off auto subscribe 

Turn auto subscribe off/on

Handy1_0-1709596241573.png

 

You can also ask support to remove the credit card in file right away 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_1-1709596288432.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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