12-03-2025 01:23 PM
Hi. Quite a long time ago I purchased a sim for my young daughter's phone but didn't end of using it and now lost the sim card. I'd like to cancel the plan attached to her account so I can purchase a different plan and a new sim. I'm trying to reach the customer support team. Thx!
Solved! Go to Solution.
12-03-2025 01:26 PM
hi @GMac_2014
how long was it?
you can reach out to PM support agent here and work with them.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-03-2025 01:26 PM
use this link to message Customer Support...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437