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06-27-2023 10:54 PM - last edited on 06-27-2023 11:19 PM by computergeek541
Hi,
I purchased a SIM card for temporary use and would like to cancel the monthly subscription.
However, I do not have the SIM card anymore.
How do I cancel the monthly subscription?
Solved! Go to Solution.
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06-27-2023 11:41 PM
if all else fails, get ahold of credit card issuer to stop all future payments to Public Mobile.
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06-27-2023 11:32 PM
You can dial that number and get the renewal date. Then pause the credit card from the evening before until noonish the next day. That will stop the service and it will disappear 3 months later.
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06-27-2023 11:28 PM
😞 I can't remember the 4 digit pin
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06-27-2023 11:03 PM
I can't login to the account because I can't receive the varification code via text and turn off the toggle.
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06-27-2023 10:58 PM
If you know the 4 digit account pin that it had then you can dial 1-855-4pu-blic and turn off autopay.
Or pause the credit card for the overnight renewal.
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06-27-2023 10:58 PM
@Beebu Log into my account and turn if auto pay like this
Turn auto pay OFF/ON 3 easy clicks
Or message support to remove credit card info right away
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437