06-17-2026 05:42 PM
I am trying to cancel my son's subscription as his father bought him a new phone with a new number, but i can't log in to do so as it asks to send a code to a number we can no longer access before it will confirm me to log in. Please advise.
06-17-2026 06:03 PM
no matter how many times I hit resend code, the only option is the old phone number. I'm not sure what I'm doing wrong.
06-17-2026 06:01 PM
@jennysr5 First it sends the code to your number by default. Right under there, you should see Resend Code option and that is where you will see an email option.
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06-17-2026 05:46 PM
It doesn't even give me those options to choose from Yummy, only "resend code". 😞
06-17-2026 05:44 PM - edited 06-17-2026 05:44 PM
You can receive code to your email address: