Cancel SIM service

[Juliajayyyy]

Hi, I want to cancel the service but also I lost the SIM card so that I can't get verification code to log in the app. How can I cancel the service in this case? 

[softech]

@Juliajayyyy 

you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or  Resend code and then choose Send email

if you really cannot login to disable Autopay, then Private message CS Agent at: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

[Handy1]

@Juliajayyyy  You can ask support to relative the credit card on file right away 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437