05-16-2019 02:37 PM - edited 01-05-2022 04:58 AM
We use our phone for business, and mostly text. Can we port our current phone number to this network? Need to know asap.
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05-16-2019 03:51 PM
@colorfulbundles As it's your business line suggest you peruse https://productioncommunity.publicmobile.ca/t5/Getting-Started/100-SERVICE/m-p/183753#M33693, for some ideas "just in case".
05-16-2019 03:13 PM
@colorfulbundles wrote:I need to port a cell number, anyone know how long this provider takes to port cell numbers? My phone only has 1 sim slot, so cannot add a second sim and still use the phone.
You can still use the old service until it stops working. Then you would know that it should be working here now.
Some providers will delay things to have an opportunity to keep you. When porting is done, your prior account is closed.
05-16-2019 03:10 PM
@colorfulbundles wrote:I need to port a cell number, anyone know how long this provider takes to port cell numbers? My phone only has 1 sim slot, so cannot add a second sim and still use the phone.
Porting from a cell to this PM takes 20 minutes to few hours. Mine was from Rogers to PM, took 30 minutes. But, don't port number while activating SIM card.
first, activate the PM SIM card with any number the activating process gives, i.e. do not port any number at this stage. Then follow the procedures, make sure everything works, calls in and out, text in and out.
Second, creat self-serve account, using the just activated phone number. Make sure everyhting works there, such as plan details right, status active.
Then go to change/port numbers, give the needed information (do not give more than it needs).
05-16-2019 02:49 PM
I need to port a cell number, anyone know how long this provider takes to port cell numbers? My phone only has 1 sim slot, so cannot add a second sim and still use the phone.
05-16-2019 02:43 PM
@colorfulbundles wrote:Good. Any issues with porting? Is it instant or would we face delays? We have a canadian number
Not instant. I'm no expert with porting as I've never done it. Some take longer than others. There are differences between a landline and cell and voip and lesser cell services.
05-16-2019 02:41 PM
Good. Any issues with porting? Is it instant or would we face delays? We have a canadian number
05-16-2019 02:39 PM - edited 05-16-2019 02:39 PM
@colorfulbundles wrote:We use our phone for business, and mostly text. Can we port our current phone number to this network? Need to know asap.
Of course. As long as it's active. And Canadian.