11-15-2023 07:42 PM
I can't top up my account thru my phone using my 4 security digit to ad money and I can't access my account online I need help from customer service agent how can u don't that
11-15-2023 08:54 PM
I would do the first part of that first reply to you. You can buy vouchers in lots of places and also online. One online place will deposit the payment straight into the account. Then figure out the rest while you have service.
11-15-2023 08:19 PM - edited 11-15-2023 08:21 PM
You can try dialing 1-855-4PUBLIC and make a payment that way.
You can private message a CS_Agent by clicking on your avatar top right then Messages and click on the pen/paper icon.
11-15-2023 08:03 PM
Can I provide you with my number so can help me
11-15-2023 07:57 PM
Tried to top up thru the phone it didn't wanna work tried to access my account onli
11-15-2023 07:45 PM
To resume the service first, you can get a voucher from SDM/London Drug/711/Shell and then load the voucher using *611 (no account pin required).
For login My Account, what issue were you facing? if it is a problem with not receiving the 2FA code, on the screen it is expecting you to enter the code, click Didn't get the code? or Resend code and then choose Send email
If still unable to access, please open ticket with PM support by direct message: