Can't use mobile data, why?

[AndrewOstrowski]

I have in my account:

Data Usage, 1024 MB at 3G Speed,  0.00 MB used

1024 MB left

why I can't use it,?

[softech]

@AndrewOstrowski   

can you check your mobile data page to see if you have mobile data limit enabled?  if you have it enabled, turn it off

[AndrewOstrowski]

android, worked fine before with Mobile Data

[dust2dust]

I'm liking softechs idea that your phone has a data limiter or the browser is being limited or blocked. Did you say you tried it in another phone? Can you send an MMS picture text (not imessage picture)?

[hTideGnow]

HIi @AndrewOstrowski   You are repeating yourself, but we need to know more to help

What kind of phone do you have ? Android or iPhone?   

[Timer]

@AndrewOstrowski 

do you tried your SIM card in other device,
are you sure you have data left call *611 to see you have data left or not
you did reset Network, what brand your device.

[AndrewOstrowski]

I did this, still not working on Mobile Data, no internet

[AndrewOstrowski]

Data Usage, 1024 MB at 3G Speed,  0.00 MB used

1024 MB left

[AndrewOstrowski]

Mobile Data is On, can talk and text, but with mobile data on, it says no internet connection?,

[AndrewOstrowski]

I have plenty of Data left, it worked a while ago, no more, can call and text

[Timer]

@AndrewOstrowski 

check out your  APN.

[softech]

---

@AndrewOstrowski wrote:

I can talk and text, but Mobile Data not working, no internet with no WiFi

---

@AndrewOstrowski 

If it is no Wifi, this is not a problem with PM network.  Wifi is your home internet.  You sure even Wifi is not working?

what brand and model is your phone?

I suggest you to try to Reset Network and see if it works.  Please note when you preform a Network reset, your saved Wifi will be removed, too and you have to rejoin the wifi networks

[AndrewOstrowski]

I can talk and text, but Mobile Data not working, no internet with no WiFi

[AndrewOstrowski]

voice and SMS are fine just Mobile Data, used to work, not any more 

[softech]

@AndrewOstrowski   were you ever able to use mobile data on your current phone?

are voice calls working?

are you on Android?  if so, please confirm if you have data limit set.  PM is running on 30 days cycle while your phone counter is working on monthly.  At some point, the cycle date on the device will be off so much that it will cause issue.   Check your if you have mobile data limit set

[dust2dust]

Is your data turned on? Has it ever worked here? Is your account active? Can you talk and text?

[Timer]

@AndrewOstrowski 

turn off device and take out SIM card and put it back, or tried in other device, and rebooting device.