Can’t transfer my number to Public Mobile

[Max24]

I missed the 90 minute window for my port out sms and I can’t create a ticket, I keep getting an error page. How can I get PM to send another port out request to my provider? I’m already paying for my PM service but can’t use it until my number is transferred

[Max24]

It’s working now, thanks for the help 🙂

[softech · Accepted solution]

@Max24 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed