Can’t start the activation process

[CurtisCadieux]

1. I entered a sim into my phone and trying to log in but it kicks me out and won’t let me continue 

[BKNS27]

@CurtisCadieux 

Simply put the SIM into a working phone and the 2FA code will be sent to the new phone.

[CurtisCadieux]

I got the app started the process, wanted to transfer a number from a phone that does t work and now they are sending a code to that phone I can’t access

[BKNS27]

@CurtisCadieux 

You need the PM app to activate your new SIM. Once it is activated then you can use the app or online to manage your account.

Can you indicate what you have done so far so we can help you further.

[hTideGnow]

HI @Meow 

app is not bad

and in PM situation, if new subscribers want to join, they have no choice but to use the app to subscribe

[Meow]

I would still use COMPUTER instead of app/phone to do important things like signing up, renewing subscription, etc.

[hTideGnow]

HI @CurtisCadieux 

you activating new accounts?

you downloaded the app yet? and you are using Wifi ? can you login?