10-09-2025 12:11 PM
When I sign in it's sends a code to a nother numder then mine and it won't let me in my account
10-17-2025 10:03 AM
hi @MikeM3
yes, you need to login at least once receiving 2FA code via SMS before you will see the email and voice message option.
have yo opened a ticket with PM support agent yet?
10-17-2025 09:27 AM
I don't get the bottom part when I try this just the top part
10-09-2025 12:33 PM
Change receiving a code to email and then see what is in your accouont.
10-09-2025 12:28 PM
Ask PM to help. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
