Can't send text messages !
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08-14-2016 08:24 PM - edited 01-04-2022 03:02 PM
hello i cant , send text messages for some reason , but i can receive them also my calls are working . PLEASE HELP ME !
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08-16-2016 10:22 AM
Hey @Rixul12
If you still need assistance, please send me a private message including your phone number.
We'll have a look at it.
Thanks,
Mary
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08-15-2016 06:04 PM
yes i have been a member here for a while , but i did get a new subscription since july and my service was working fine , but ever since august 10 , i was unable to send text messages but all my other sevices work fine , and yes i did try to do a power cycling and its still not working guys
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08-15-2016 09:19 AM
Hello @Rixul12,
I'm sorry to hear that you aren't able to receive text messages.
Can you confirm if you tried power cycling your phone? If the issue still persists, please send me a private message with your Public Mobile phone number and I will investigate on this.
Thanks,
Shazia
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08-14-2016 09:43 PM
If a powercycle fixes it, you should be fine
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08-14-2016 09:36 PM
@makkahn28, @etsat, he's been registered here since the start of July, so not likely a porting issue.
@Rixul12, I take it texting out was work and now is not? Have you tried simply power cycling the phone?
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08-14-2016 09:34 PM
If you just ported, that's usually what happens after porting. If the problem persist, you will to contact the PM staff like @Shazia_K
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08-14-2016 09:26 PM
True, if you recently ported, it does take time to complete, if applicable in your case
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08-14-2016 08:59 PM
If you just recently ported, you might have to wait a while for the port to be fully completed. You could also PM one of the staff members and they could fix it if it doesn't resolve itself.
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08-14-2016 08:43 PM - edited 08-14-2016 09:10 PM
Hello!
what kind of phone you're using? If you're using IPhone, make sur the mobile network is on; the box has the checked mark. Make sur MMS is on.
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08-14-2016 08:26 PM
Also, when did you port over to PM, and What handset are you using?
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08-14-2016 08:25 PM
Hi. When did this happen?
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