Can't send text messages !

[Rixul12]

hello i cant , send text messages for some reason , but i can receive them also my calls are working . PLEASE HELP ME ! 

[Mary_M]

Hey @Rixul12

If you still need assistance, please send me a private message including your phone number.

We'll have a look at it.

Thanks,

Mary

[Rixul12]

yes i have been a member here for a while , but i did get a new subscription since july and my service was working fine , but ever since august 10 , i was unable to send text messages but all my other sevices work fine , and yes i did try to do a power cycling and its still not working guys 

[Shazia_K]

Hello @Rixul12, 

I'm sorry to hear that you aren't able to receive text messages. 

Can you confirm if you tried power cycling your phone? If the issue still persists, please send me a private message with your Public Mobile phone number and I will investigate on this. 

Thanks,

Shazia

[makkahn28]

If a powercycle fixes it, you should be fine

[JaK]

@makkahn28, @etsat, he's been registered here since the start of July, so not likely a porting issue.

@Rixul12, I take it texting out was work and now is not? Have you tried simply power cycling the phone?

[TroyDaBes]

If you just ported, that's usually what happens after porting. If the problem persist, you will to contact the PM staff like @Shazia_K

[makkahn28]

True, if you recently ported, it does take time to complete, if applicable in your case

[etsat]

If you just recently ported, you might have to wait a while for the port to be fully completed. You could also PM one of the staff members and they could fix it if it doesn't resolve itself.

[Pier]

Hello!

what kind of phone you're using? If you're using IPhone, make sur the mobile network is on; the box has the checked mark. Make sur MMS is on. 

[makkahn28]

Also, when did you port over to PM, and What handset are you using?

[makkahn28]

Hi. When did this happen?