Please reactivate my account

[timothyfriesen]

@Shazia_K

I have sent you a PM with additional information for reactivating my wife's account. Please do so as soon as possible.

[Shazia_K]

Hey @timothyfriesen, 

Can you please reboot your wife's phone? The service should be functional. 

Thanks.

Shazia

[makkahn28]

@timothyfriesen, don't worry, tomorrow I'm certain account will be fixed and your wife's plan will be back in business

[Luddite]

@timothyfriesen Sorry, Shazia had left for the day before you posted your wife's problem. Let's tag @Mary_M in case Shazia has the day off. That is the problem with sending a private message rather than posting; you can't be sure who is on deck each day.

I have also moved this post to create a new thread just for your wife's outage. This improves its visibility compared to adding to an old thread.

Good luck in the morning.