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Can't send text message with new SIM card

shadowban
Good Citizen / Bon Citoyen

Hi all.

I have activated my brand new PM account and sim card. I can receive text message. But I can send out. 

I'm using iPhone with most updated IOS. I tried other iPhone on this SIM card, still can't send text message. 

7 REPLIES 7

@shadowban  Still stuck? 

Best settings:

 

A. Settings >> Messages: iMessage ON; Send as SMS ON; MMS ON >> Send & Receive: should show phone number and Apple id email address

 

B. Texting should always work “if” you send to a phone number and not an email address and “if” you receive only on your phone number. So in your message settings......send/receive, only check your phone number...leave the registered email addresses unchecked.  


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Tsawwassen
Model Citizen / Citoyen Modèle

Try un-checking  iMessage and try again. Or when you sent a message hold down the message and click on sent as text.

shadowban
Good Citizen / Bon Citoyen

No not working

@shadowban 

trying signing out and then signing back into your apple id

shadowban
Good Citizen / Bon Citoyen

Yes I tried. iMessage works but not text SMS.

tobykb01
Great Neighbour / Super Voisin

@shadowbanmake sure you restart your phone after inserting it, if you've done that with no success, it may be that the setup is taking some time, I'll advise that you give it some time

will13am
Oracle
Oracle

@shadowban , do you have the phone set to iMessage by default?

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