Can't see my plan

[patrickdes96]

I recently switched plans 2-3 days ago and my payment plan due date is today. 

But when I go to my plan page, I only see this? When I click Plan details, it comes up with a crashed page asking me to relogin? I was on a 90 day plan prior and am going to a 30 day plan now. So I don't want to get stuck paying for that 90 day plan.

[popping]

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@patrickdes96 wrote:

If I manually pay, it won't end up double-paying will it?

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You just add enough fund in your account so that your available fund in your account is enough for the renewal without getting fund from your credit card.

PM used to have issue when subscriber change from a higher value plan to lower value plan.  The renewal system is still looking for the amount to pay for the higher plan fee.  But the autopay only withdraw fund enough to pay for the lower plan fee.  As a result, the plan will be expired.  I am not sure whether this had been fixed or not. 

Since you are changing from a 90 days plan to a 30 days plan, you may consider to add enough fund to your account to pay for your 90 days plan.  Any unused fund, after renewal to a 30 days plan, will be used for future renewals.  Just a suggestion.

[patrickdes96]

If I manually pay, it won't end up double-paying will it?

[hairbag1]

Everything is ok with your plan. During the lead-up to renewal, the My Account screen gets scrambled up for some reason. I'd only suggest you manually pay for the plan today rather than wait for autopay...sometimes it gets a little...confused during the renewal process with plan change.

Don't pay attention tonight when it says plan EXPIRED. As long as the phone is still working, you're good.

Good luck. Keep us posted how you make out.

[geopublic]

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@patrickdes96 wrote:

I recently switched plans 2-3 days ago and my payment plan due date is today. 

But when I go to my plan page, I only see this? When I click Plan details, it comes up with a crashed page asking me to relogin? I was on a 90 day plan prior and am going to a 30 day plan now. So I don't want to get stuck paying for that 90 day plan.

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@patrickdes96  Did select an immediate plan change or a scheduled plan change. Hopefully you selected the immediate option?

[popping]

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@patrickdes96 wrote:

I recently switched plans 2-3 days ago and my payment plan due date is today. 

But when I go to my plan page, I only see this? When I click Plan details, it comes up with a crashed page asking me to relogin? I was on a 90 day plan prior and am going to a 30 day plan now. So I don't want to get stuck paying for that 90 day plan.

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Payment due date is today.  Your plan renewal day is tomorrow.  Check tomorrow morning.