06-17-2019 07:07 AM - edited 01-05-2022 08:04 AM
My friend tested his SIM card in my phone yesterday and I received a bunch of his texts. Since I put my own SIM card back in I can't send or receive text messages. I can call out no problem and it says I have good service.
Please help!
Solved! Go to Solution.
06-17-2019 02:42 PM
@brynbamber wrote:It worked :). Thank you!!
Good news!!!
06-17-2019 01:57 PM
It worked :). Thank you!!
06-17-2019 08:22 AM
@brynbamber wrote:My friend tested his SIM card in my phone yesterday and I received a bunch of his texts. Since I put my own SIM card back in I can't send or receive text messages. I can call out no problem and it says I have good service.
Please help!
Did you port you number over from a previous provider? If yes, then what you describe is normal until the port is completed.
06-17-2019 07:36 AM
@brynbamber wrote:My friend tested his SIM card in my phone yesterday and I received a bunch of his texts. Since I put my own SIM card back in I can't send or receive text messages. I can call out no problem and it says I have good service.
Please help!
You can try this trick to re-activate your service..Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
Let us know.
06-17-2019 07:20 AM
Sorry to here that, but my suggestion is to send a quick email to the moderator team. Did you flip your SIM in to another phone?
06-17-2019 07:18 AM - edited 06-17-2019 07:19 AM
@brynbamberI assume you tried to restart the phone already. Do you and your friend both use Public Mobile? or just one of you? You might try to re enter the APN information for Public Mobile. or else the sure fire way of fixing it is probably reset your phone to default and start afresh.