Can't receive or make phone calls

[Heidikang]

I just activated my SIM card from public mobile but I can't seem to make phone calls or receive calls. All phone calls goes directly to my voice mail. My account statement indicates I am making phone calls. I have iPhone 6s.

[hummuschips]

Hi @Heidikang, are you still having issues now that some time has passed since you activated your SIM?

If you are still having issues, you should contact a mod by PM.  The following link will provide you with what information they require when you contact them.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[NDesai]

Did you port in your number? If yes, check if your old sim is working.

This will tell you if the porting is complete or not.