@Parkie did you recently join PM so this has been happening since joining or was this working before and just started acting up? Do you have access to another phone that you can try your SIM card in there as a test?
Something else you can try is shutting down, taking the SIM card out and then re-insert it and power back on.
you can also try doing a Network Reset but I would probably reach out to a support agent.
You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
