Can't receive or call out but other services work.

[Don55]

Call features not working but can use other service's 

[esjliv]

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@mixxingh2 wrote:

Having the same issues in Bolton,ON

Can't make outgoing calls/can't receiving incoming calls.. data/text not working

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@mixxingh2 

outages in your area:

• https://istheservicedowncanada.com/status/telus
• Telus outage and reported problems map | Downdetector 

[mixxingh2]

Having the same issues in Bolton,ON

Can't make outgoing calls/can't receiving incoming calls.. data/text not working

[softech]

@Don55 

First, try to reboot your phone

then change the Preferred network type or Network mode to 3G ONLY or WCDMA only and see if the phone can connects and if calls work

if issues persists, try to click Reset All networks 

[esjliv]

@Don55 more details would be helpful. Did you just activate with Public Mobile, did you get a new phone, etc....

Try 1 or more of the below:

• restart your phone
• toggle into and out of airplane mode
• perform a Reset of the device's Network Settings
• move your sim card to another phone to see if services works
• manually select the 3G / WCDMA ONLY network in your Mobile Connections area in your settings (temporarily) to see if services work

Check for outages in your area:

https://www.telus.com/en/on/outages

https://istheservicedowncanada.com/status/telus

https://downdetector.ca/status/telus/map/ 

[Handy1]

@Don55  Try resetting network settings see if this helps